“Please wait here until we send you to the login page”. Such were the words of the Obamacare health insurance exchange as it created the first web-based waiting line in history and the first of many waiting lines it will create in healthcare. The Obamcare Health Insurance exchanges went live to provide health insurance to Americans today, but the site then crashed immediately upon opening, giving endless messages to “please wait” or “System down” or “unavailable” to the approximately one million people attempting to use it. Sun Beam Times Blogger and founder Dr. McKalip went online to see what kind of deal he could get on insurance for his family through the exchange and relates the numerous problems below. This episode demonstrates the inability of the government to provide a good product or service to consumers on something as important as their health care. It should serve as a red flag for all who have supported Obamacare and prompt them to start opposing it.
“It’s the DMV. You’re gonna go to health care DMV to get your insurance.” Rush Limbaugh, July 3,2012
Only the government seems capable of creating an online site where you are told to get in line and wait! On attempts to simply create an online account, the site advised the user to “please wait” since so many people were attempting to use the system. For the record, Amazon.com manages nearly 5 million people a day conducting tens of millions of online searches, transaction and purchases. Yet the mighty federal government shut down within minutes of attempting to field the first of a million people that day. This user waited and ultimately was let on to create an account.
The interface then asked me to create a username and provided some rules to do so. I used my email address (email@example.com). It must have a “lower case or capital letter” (check), must have a character including “_.@/-“ (check), be 6-74 characters long (check) or a number (check). So the username was appropriate, but the Federal website would not recognize it! So much for government efficiency and accuracy! Off the bat the government is inspiring absolutely no confidence that they can actually set up health insurance plans that will make sure I don’t go bankrupt, cover me with the best doctors and the best care when and where I need it!
After changing to another username the government website liked better (maybe my email address is tagged a “dangerous rebel” by the IRS and the NSA), I finally made it to the next step.
There I was asked to tell them very personal information like my pet’s name, my favorite cuisine and more. I am sure the government won’t use any of this to build a profile on Americans or give that the NSA to hack into my computers to do some snooping. I dutifully entered a non-incriminating response and filled out some more info. This was it, the magic moment had arrived: I would have an online Account to help me shop for Obamacare’s bronze, silver, gold or platinum plans! Oops, no such luck as I was told that the system was “unavailable” to create an account.
I tried again later in the day and was told the “system is down”. When I sat down to write this post, I was put again in the digital waiting line as I “waited” my turn to create an account. It still hasn’t taken me to the next step. I am still waiting in line although it did change me to another screen to tell me to continue to wait online (one hour and 20 minutes later*)! What is there, a brusque DMV agent at a desk waiting to take my “internet” call?
(*After 10 minutes it STILL wouldn’t create my account – “unavailable”).
For an interesting comparison, I logged into “e-health insurance” in about 2 seconds, and had 81 quotes in under 30 seconds. They were all cheaper than Obamacare’s plans and were from a private website that didn’t require a single government agent to run it. Go figure.
I guess the good news is that the government is likely to be very good at rationing the care once people get enrolled in Obamacare.